Sales: Call sales Phone Number216-284-9963 Call sales Phone Number216-356-5756
Service: Call service Phone Number216-600-0145 Call service Phone Number216-356-5757
Parts: Call parts Phone Number216-350-7090 Call parts Phone Number216-356-5759
We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
We’re proud to provide all the convenience of online car buying with the kind of customer service and trust you can only get with small local businesses like ours.
Explore Our Inventory Online
As a small business, we work hard every day at Spitzer Jeep RAM Brook Park to create the best experience for our customers, be a great employer to our amazing team, and give back to the community we serve — but if you believe some of the latest commercials from national “online car buying” brands, you may think we’re movie villains 😂.
The truth is we can provide a much more convenient and confident online buying experience than any national used car website — which connect you with a national call-center — because our website connects you to an amazing local staff who care about you and want to build lifelong customer relationships.
We’re here to help before, during, and long after your purchase — making sure you enjoy the full value of your investment and have all of your family’s vehicle needs taken care of for years to come.
A great car buying experience is just the beginning. Our team is here to help you have a great car owning experience.
Also, we have tons of new and used cars you can come see, test drive, and trust (like these!). Take a look around and let us know if you have any questions! Our job is to help neighbors like you drive happy with a vehicle (and monthly payment) you love.
New And Used Inventory Available
We’re super proud of the car buying (and servicing) experiences we provide, and our #1 goal is creating happy customers in our community. Start your easy, transparent shopping experience now and see why people love working with our team online and in-store.
Check Out Our Great Deals
I had my 4th oil change at Spitzer brookpark, Paul Fay greeted me and let me know that he was on his own at the service desk, in saying that he couldn’t of been more efficient at what his job is. It was the quickest I’ve had my oil changed to date. Well done!!
Joshua Bartholomew was great.He found a truck for me in 2 days.I will go back in the near future to purchase a car,All the staff members were very nice.
I took my Jeep Cherokee in for an Srrvice appointment and had the pleasure of working with Mr Paul Fay. Because of the wonderful experience I had working with him, I would request him the next time I needed servicw.
Blake, and the management, were very helpful and patient with me throughout the entire buying process. Even when my “dream truck” was sold they continued to look for better options for me. We test drove a total of 3 trucks and at the end of the day I felt like nothing was going to work. I told them a list of things I needed in my perfect truck and they truly did listen. They continued their search of better options and called me the next day with the truck I have now! They were so excited for me to come back ...
Where to begin. First let's start off with an appt to have my front end checked out. That lasted a total of 3 hours and the service department wanted to upsell me so much over what I initially came in for. After asking about just the parts I wanted/needed a new appt was made to have the work done. I called the service department to ask how long the work would take, just got a voice mail, left it and never got a call back. (okay??) Day of the service, I arrive early ask if the work can be ...
Bought my last four vehicles from Spitzer, never had as easy an experience as I had with Adama Sow. The entire crew worked to ensure an easy transition from old to new vehicles. Thanks again to Adama Sow and company!
My sales person was David Atkins. He was phenomenal. He was able to get me the exact Jeep I was looking for and I love it!
Thank you Karen Howard so much for your help purchasing our new Jeep Grand Cherokee.
I employees at the dealership were excellent they all did a great great. To make sure that my needs were keep.
The Dealer was just amazing. They all worked hard to make sure that I received my New Ram.
I was in a jam with a vehicle and ended up at your dealership and met Dave Atkins and he really really helped me out that dude was awesome. I appreciate your guys’s help help and I would recommend your dealership to anybody that asked me where I got my Jeep again thank you guys.
Friendly quick service. And keep you informed about what is going on during the process
Tony didn't play the typical car salesman games. He was strait not nonsense and made the process actually enjoyable. It was a fresh change from my Past experiences.
I received a recall notice and called in to make an appointment. The person set up the time and also indicated there were two more recalls in the system. Dan Harris in your service department did a great job in getting these taken care of. He also provided a driver to take me home and also had a driver pick me up at home to bring back to Spitzer so I could pick up my Jeep. Dan was very helpful in explaining the work completed and answered all my questions. He provided great service.
I like this dealership because I was dealing with Ganley Dodge in before and I was very displeased with them
The entire process of buying our plug-in Jeep Grand Cherokee was straightforward and pleasant. This was our second purchase from our sales associate, David Adkins, and he ensured we were appropriately apprised of the right choice of vehicle for us.
Joel Wilson was fantastic to work with at Spitzer Jeep. He has been in the business for years and was extremely helpful even when I showed up without an appointment.
Tara Geraldi made sure that a problem with the auto stop/start was taken care of as well as tire pressure. Because of the cold she personally brought my car to the front so I wouldn’t have to walk around to get it.
Purchased our 2024 Jeep Gladiator at Spitzer. It was a very pleasant experience from start to finish. Sales Consultant Nick Masa was great to work with.
I was not very happy a about the price for the of a battery and high price for service.
My Sales consultant Joel Wilson was very professional, helpful and followed up with me after the sale.
Great service as soon as I walked in the door. Quick and painless and was given a rental!
Lisa Leclair is so friendly and great to work with. I've never had any problems when she is my tech, she goes out of her way to be sure I'm satisfied and that my car is ready when I need it.
We (wife and self) are extremely pleased with the overall experience. Out experience is based on sales representative Mr. Joel Wilson. Mr Joel Wilson is a CLASSY individual. Mr. Wilson...is s star, with his informative details, understanding our need and patience we have built a strong trust with Mr. Joel Wilson. When we come by to Spitzer Jeep Ram at Brookpark, we know we will get taking care of with the best deals, best car for our needs all due to Mr Joel Wilson. Sincere .. Thank you Joel Wilson. We appreciate you. God Bless you and your family.
friendly fast approval wasn’t in there a long amount of time was quick and easy
I had a great experience here with Karen Howard. The finance group was also incredible.
I replaced the TIPM in my 12-year-old Chrysler and brought it in because I needed the check engine light cleared and reprogrammed. Spitzer had it completed in one hour. I Couldn't be happier.
Good people and great customer service. Jesse Campbell is a hard working and dedicated honest person who helped me.
the whole experience was of buying my jeep was excellent, Karen the salesperson was very helpful would definitely recommend using her.
I regret going to this dealership they don't like my allstate extended warranty they seem to not want to work on my Chrysler Pacifica Deianna in the service dept
Winthrop Defreitas was very helpful with helping my find my new car! Five stars from me!
The dealership was fine. My salesman amazing. The girl I delt with on the phone lied to me or the sales manager did. One or the other
Lisa Leclair is very personable, and my vehicle service experience exceptional. A 10 out of 10 in my book.
On June 9th, my 2021 Dodge Charger, with only 42,000 miles, experienced an electrical issue. Mopar recommended I take the car to Spitzer, the nearest Dodge service center. On June 11th, Spitzer informed me that they had "fixed" the issue, which they attributed to a missing PCM fuse. This was puzzling since the fuse box had not been tampered with before. A few weeks later, while out with my family, the car broke down again. This time, they claimed it was related to a recall and that they had resolved it. Two weeks after that, the car broke down again ...
David Adkins and Ted both helped me get into my second Gladiator in less than 6 months and even finding a second one like I wanted. Awesome team to work with!
Long time customer Joel Wilson is my go to person Treats me like a queen always bends over backwards to make sure I'm satisfied
Well, I know where all the nice people in the world are at, they work at Spitzer CDJR !!! Lisa in service was exceptional !!! I’ve never been to another dealer where multiple employees came up to me and asked if I would like a water or coffee. A+++ to all the employees there ! Keep up the great work !
Spitzer's team worked with me to find the best possible solution for my car buying needs within my budget. Mike Langelier was excellent throughout the process.
Another fine deal and very helpful. 18 months ago I bought a 2019 compass it just got totalled. Tony black and nick mesa helped me with buying a replacement car 2021 jeep renegade .best could afford right now .they went above and beyond my expectations .I will be bock.thank you great job
David Adkins provided 11/10 service! I highly recommend working with him, best salesman I have worked with in a long time.
Nick and Josh were both very helpful and explained all the features and walked me through the paperwork. He set me up with presets and Jeep app.
Michael Langelier was the sales associate who was very welcoming and helpful to me. He took the time to go through the vehicle and explain all of the features. He was extremely accommodating during the vehicle demonstration and test drive. Prior to coming in, I was leaning to another company but Michael Langelier made my choice easy an easy one and I would recommend him and the dealership.
The salesman Joel was very helpful and knowledgeable about the jeep that was sold to me. This is my fifth Jeep Grand Cherokee.
The sales associate was very attentive to what I wanted. I felt welcomed entering the building. The sales associates not involved in my transaction were very nice.
Jesse Campbell, the service manager, was so helpful with my vehicle repairs. He sent my Volkswagen off to their sister site in Amherst when he realized his shop would not be able to properly order the parts due to a VW specific recall and provided me with a vehicle for the week to make sure I didn’t have any set backs during the work week. 10/10 seamless experience. I’ve bought my last two vehicles from Spitzer and this experience guaranteed a third purchase when I’m ready to retire my little VW.
Winthrop Defreitas was super helpful with deciding on a new vehicle or buying mine out. He showed me multiple options and broke everything down to simple terms. 100% recommend him and Spitzer.
Lisa Leclair in your service department was outstanding. She has a wonderful warm personality and made me feel right at home. She kept me up on the progress of the service and did everything she could to see that it was done on time. I will certainly continue to look to Spitzer Chrysler Dodge Jeep Ram Cleveland for my future needs. Fr. Dale Staysniak
NOAH ,I APPRECIATE YOUR EAGERNESS TO ASSIST ME TO BUY MY HYUNDAI TUCSON,AND THANKS ALSO THE REST OF SPITZER CREWS AT BEOOKPARK,OHIO.
I’ve been a customer over 6 years and 3 vehicles and each with 3 different sales persons and the this last was was me with me and he was very easy to work with and no pressures with him he found the right vehicle for me and was very good at his job! I felt he listened to what I said and my needs for a new vehicle all I can say he was so easy to work with and very kind in all aspects of this sale. Thanks again David adkins and look forward to working with you in the future.
My sales person Isiah Jackson & Chris Lombardo was outstanding. Came in just to look ~ they went above & beyond to find the kind of car & the monthly payment that I wanted. They found me the car at Spitzer Kia brought it to the deal shop & even delivered it to my house. This is why I keep coming back. This is car number 4.
David Atkins (Salesman) and Jesse Lee (Financial Manager) provided great service! I went in to test drive a vehicle, and because of Dave's impressive professionalism, I bought a vehicle an hour later.
Deanna and Rob were great, service area was clean, would recommend. Needed specific issue looked at which Rob addressed with me.
They helped me get a good deal, they gave me a variety of options, they worked to find a good payment, thank you very much
Quick efficient service made appointment and waited I was in out quickly was able use coupon for service
This dealership we have been at several times , Joel Wilson is the best salesman we have had , would be nice to have to spend 6 hours there per financing and paperwork . Your service garage is horrible but overall I give it a 4 star. Joel seemed to be the only salesman that was very busy
I had a very good experience. Was able to find the vehicle I wanted, and we worked out a great deal.
I made the decision to buy my Jeep Cherokee, Darrell Liebe was my guid through the process. Chris Lombardo, the Sales Manager greeted me early on and provided further contact to Jessie Lee the Finance Manager. Jessie helped me find a Service Contract to smooth my way through the beautiful new Service Department. I look forward to my next few years with what has been my best new car ever. 2 small complaints, weather was a mess, I have minor carpal tunnel pain from the signatures, but altogether a great day! James Lathe PS: My car was a cherokee, but that ...
Russell Lucas was friendly, informative , and professional. Made the experience pleasant and worthwhile considering not many people want to get car serviced. Would recommend him to anyone.
Very good service and sales information from Winthrop Defreitas when buying new Jeep. I was very comfortable with the experience because his service and attitude.
Came in for oil change, received excellent care and service from Deanna and will definitely return 🙂
My service advisor was Logan South. A very kind young man. He was very conscientious and knowledgeable about his job. Answered all my questions. I was very happy to have him assist me. Mary Jane Scully
Logan Smith is a good service advisor, After getting a new water pump and temp sensor indicator I had very bad dash temperature indicator problems. The temperature gauge was going crazy! Logan took my truck back in right away and replaced the new temp indicator sensor with another new temp sensor indicator. Not his fault that new parts are defective. Dodge needs to make sure their vendors in China are supplying good parts or have them made in AMERICA.
It was my second warranty claim n Ed biro n rich did very well again
Good customer service and they are very friendly. The finance department will work with you happy with my new Cherokee. Thank you Anthony Nemi for all your help.
They helped me get the exact car i was looking for the same day i came in
Came in told them what I wanted to pay on which used truck sat down hammered it out and drove a away with my new truck
The last service appointment was very fast , it was completed in only 2 hours, and they called me right away
I was pleased that they took me in early and didn’t hesitate to get the job done.Deanna Redmond was very professional and friendly she’s a big asset to your dealership,I’ll always bring my Jeep there, thanks
Richard Carver was great! I would consider him an asset to your service team and business. He was very knowledgeable about my vehicle and explained everything that was done. I felt very comfortable with the transaction and will be bringing my vehicle back to the Spitzer Family for any future needs. Thank you again for the great experience.
Richard Carver was excellent took in for recall said a hour or so was a lot less.
I had a great experience brought my car in to get a oil change and a tire repair and everything went smoothly
I arrived for a 10:15 appointment and was immediately approached by stephan Schultz who worked hard to get me a deal I was happy with!
I was a first time buyer having a hard time getting cars everywhere I went. Austin & the Spitzer family made it less stressful and easy for me to buy my first car. Really grateful!
Excellent customer service not pushy at all. They will work with you to ensure you are satisfied. I am extremely happy with my purchase thank you Anthony Nemi
I arrived early for my service appointment and they took my vehicle right in. They changed my oil and rotated my tires.
I was treated like a real human being at Spitzer Motor City! They said Hi a lot! Other mean dealers around the area always throw objects at me when I visit them! A dealer in North Olmsted kept hitting me a nd hurting my feelings! Not Spitzers! They were nice !
I had a great experience with all the people involved in my purchase of my 2023 Jeep Compass.
Nick did a great job explaining all the features and making sure I was comfortable with my purchase
I purchased my vehicle from Spitzer in 2022, and have always received great service from their staff. Logan South, assisted me with an issue I was having with my vehicle and was able to get to the bottom of this issue.
Logan South was great! Very pleasant and he even brought my car to the front for me. I used to hate taking my car to Spitzer bc it took forever to get an appointment and then they would keep my car forever!! I was seriously thinking about going elsewhere in the future. However, they have improved on so many things and made things so much easier for customers that it's actually a pleasant experience taking my car there now. Thank you for all the improvements Spitzer! Well done!
I went in to look at a new Ram for lease. I walked in and was helped by Austin. He found the truck I wanted to see and pulled it up. Not knowing it was the exact truck that I have been looking for. We test drove it and came back to start discussing the numbers. After 2 1/2 hours, we finally came to a number we agreed on. He went to talk to his manager, but it was late, and they were about to close. So he told me they would have to call the credit union first thing in the ...
Fantastic service , very friendly and helpful . I highly recommend this dealership . And they even offered me his lunch 👍
Anthony Neil is a amazing guy who hot me everything I wanted. He is do helpful and friendly.
Although under construction, everyone in the building was extremely helpful and willing to get you where you need to be.
Deanna Redmond was excellent, she went above and beyond with her customer service. I've ran a call center in the past and would be lucky to have an employee of her caliber.
Impressive Reno. Kind, honest and fair. Would recommend to anyone. Fix right the first time and on time
A++++ very nice guy would recommend to anyone. Definitely impressed us a whole lot. Knowledgeable
Everyone was very helpful and made the process very easy and quick Great service would come again
Excellent costumer service, Tony Nemi was great, very cordial and attentive. He made the whole experience feel like a breeze.
Spitzer Dealership, A Class Second to NONE Courteous, Thorough, Professional, Salesmanship is Outstanding, a GOD send Dealership
I was able to get quick and easy help from Deanna Redmond to get serviced for my vehicle. Spitzer Chrysler Dodge Jeep Ram offers the best for their customers
I’m very satisfied with the service I received at Spitzer. I worked with Mr. Winthrop Defreitas to lease my Dodge Ram 1500. He was very knowledgeable about the truck and made the leasing process simple and easy. I will return to Spitzer, and hopefully Mr. Defreitas, for future purchases/leases.
I HAD THE PLEASURE OF MEETING AND DEALING WITH MR. DARRELL LIEBE, WHO IS VERY COURTEOUS, PROFESSIONAL AND KNOWLEDGEABLE. I FELT VERY COMFORTABLE IN WORKING WITH MR. LIEBE WHO I BELIEVE GAVE ME A FAIR AND A NO HASSLE DEAL. I BELIEVE THAT A FAIR DEAL IS A DEAL THAT IS FAIR NOT ONLY TO ME BUT TO THE SELLER. I WOULD RECOMMEND MR. LIEBE AND SPITZER MOTOR CITY TO ANYONE WHO IS LOOKING FOR A GOOD HONEST DEAL.
Great customer service listened and documented of what my concerns were for the technician reviewed picture from my phone to confirm the problems with the van
Very Professional! Awesome attitude! Both sales and finance made sales process very easy. Great rate and price.
Appreciate the new building. Great service as always. Good communication and fast and excellent job. Thanks
I have had the pleasure to be working with Lucas Russell for some time. He is defiantly a 5 start employee for your organization. For a young man is is a true pro. Easy to work with, pleasant and goes out of his way to take care of his customers. I feel he will go a long way in this field and hope Spitzer realizes what a positive employee they have.
Tony Nemi is a very nice, respectable, and precessional salesman. He give the presence of being there to help without being too pushy. I went to 2 other dealerships before I met Tony. The first seemed like I was a nuisance to them, the second left me and my wife sitting by ourselves multiple times for long periods at a time, then pestered us when we tried to leave… Tony was kind, courteous, and helpful. He even went beyond expectations and hunted down a missing second key for the vehicle I bought and got it to me days after my purchase. ...
Had an excellent experience with this dealership. No high pressure sales and everyone was friendly and very professional. My salesman was Winthrop Defreitas and he went over and beyond to help me get the car I requested.
Logan South was a great help when I came in thank you .Logan good job