Our Reviews
My sales consultant, Paul Lascola was very personable. He listened to my concerns and did everything he could to meet my needs. I will be back
I visited Spitzer in Brookpark because of their large inventory of Jeeps. I only wanted to test drive but then realized I could upgrade my current lease without paying early penalties. I happily upgraded with my salesman Paul. He was friendly and not pushy like most car salesman. The experience was a perfect fit for my personality and exceeded my expectations. Thanks Paul and Adib!
Paul Lascola in Sales and Erica Vella in Financing are The Dream Team... Literally. Last year, the two of them helped 4 members of my family into new Jeep Compass leases and it was the most seamless, affordable process we could have imagined. This time, 3 years later at the end of the lease, they not only helped all of my family members into their next phase but they fulfilled dreams of both my parents and my own. A dream car of mine has been a white Jeep Grand Cherokee. I was going to settle on another car in the meantime because it seemed impossible at this point in my life. I gave Paul and Erica all my criteria, must haves and price range and they went above and beyond to provide me with different options to make it happen on the car of my dreams. Not to mention how Paul set up all my settings in the car with me and guided me through all the new gadgets with such patience. They are both always so thorough, efficient, determined and most of all genuine. When everyone asks about my new ride, I hand them Paul's business card right away. I KNOW I am in the best hands with them and I KNOW that anyone that is lucky enough to work with them in the future is in the best hands with them as well.
Paul Lascola in Sales and Erica Vella in Financing are The Dream Team... Literally. Last year, the two of them helped 4 members of my family into new Jeep Compass leases and it was the most seamless, affordable process we could have imagined. This time, 3 years later at the end of the lease, they not only helped all of my family members into their next phase but they fulfilled dreams of both my parents and my own. A dream car of mine has been a white Jeep Grand Cherokee. I was going to settle on another car in the meantime because it seemed impossible at this point in my life. I gave Paul and Erica all my criteria, must haves and price range and they went above and beyond to provide me with different options to make it happen on the car of my dreams. Not to mention how Paul set up all my settings in the car with me and guided me through all the new gadgets with such patience. They are both always so thorough, efficient, determined and most of all genuine. When everyone asks about my new ride, I hand them Paul's business card right away. I KNOW I am in the best hands with them and I KNOW that anyone that is lucky enough to work with them in the future is in the best hands with them as well.
I was looking to get a Jeep Wrangler, and came into the dealership by myself. Sometimes a woman coming in to a car dealership alone is treated differently than if she were a man - not in this case. Paul met me at the door and we hit it off immediately. He was professional, friendly, courteous, and not anything like any other car salesman I have worked with in the past. He made the experience easy, quick, and painless, without the endless trips back to "the manager" for pricing. I left the dealership feeling as though I had gotten a fair amount on my trade and a fair price for the car that I wanted. Not once did I feel that I was being oversold or taken advantage of. He also spent time with me after closing to get the paperwork done and to give me a quick tour of the car. I would recommend Paul to anyone who is looking for a straight-up buying experience. As for the dealership, everyone I interacted with was friendly, professional, and seemingly interested in my customer satisfaction. I will be coming back for sure.
I was looking to get a Jeep Wrangler, and came into the dealership by myself. Sometimes a woman coming in to a car dealership alone is treated differently than if she were a man - not in this case. Paul met me at the door and we hit it off immediately. He was professional, friendly, courteous, and not anything like any other car salesman I have worked with in the past. He made the experience easy, quick, and painless, without the endless trips back to "the manager" for pricing. I left the dealership feeling as though I had gotten a fair amount on my trade and a fair price for the car that I wanted. Not once did I feel that I was being oversold or taken advantage of. He also spent time with me after closing to get the paperwork done and to give me a quick tour of the car. I would recommend Paul to anyone who is looking for a straight-up buying experience. As for the dealership, everyone I interacted with was friendly, professional, and seemingly interested in my customer satisfaction. I will be coming back for sure.
Very helpful been there 3 times and I haven't bought a car yet. I have been test driving everything. Hopefully this weekend.
Courteous and helpful and no problem answering my questions
I couldn't be more happier with my experience at Spitzer. Paul Crowe I want to thank you for all your help. You're the BEST!!
