Spitzer Jeep RAM Brook Park
It was very convenient having the shuttle to take me to work. I was in and out. Perfect for my schedule.
Ashley was persistent and patient while we did our research. She was able to work out a deal that we are satisfied with. I would recommend Ashley to all interested in a dedicated and helpful sales person.
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity
The communication was bad. I had no updates throughout my visit until I called the first day after my car was there for 7 hours. The next day car still there tried calling left messages and didn't get a call back till around 3 that day. My noise couldn't be diagnosed, was told it is a normal sound. I have had the car for 5 years and all of a sudden the ABS makes a noise I have to live with. I do appreciate that I wasn't charged a diagnostic fee after having the car for 2 days.
Easy and simple Areil was very customer service oriented and took care of my issue quickly and with ease
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity
You receive great customer service at Spitzer motors city in Brookpark, Ohio. The staff is very a knowledgeable about mechanical aspects of all vehicles. Yeah
Slow an un organized An got my seat covers dirty They couldn't find the paperwork that I paid for the part a week before
STILL WAITING for General Manager TONY BLACK to contact me about horrible service dept / sales testdrive experience after several requests. Even spoke with JESSICA at SPITZER HEADQUARTERS in Elyria and still NO CALLBACK! New Request is for ALAN SPITZER and/or ALLISON SPITZER to please call me ASAP.
Ed was very friendly and explained everything very well throughout the whole process, he also showed us how to use all the features in my wife's new jeep.. hes very thorough, he provided a very comfortable car buying experience
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there..
So i brong my vehicle in to get the recalls tooking care of that went wrong and received a call that a piece was broken trying to do one of the recalls it would be 1600 dollars i can come in and the technician could explain and show me better... I get to the dealership and walked to my vehicle where i was shown my gas tank and the tip of my quick connector for the fuel line snapped and was then told by the technician he tried to superglue it back together everything else came apart fine and was great this snapped when he took it off i took pictures and asked if i could speak to a supervisor and was told he was in a meeting after waiting a hour i asked to speak with the Gm please and was told he was in a meeting ok ill wait after another hour i was told that it was epoxyed and i can see it but not touch it i took another picture and asked for the gm i was told he was not in today i asked can i have his business card please they then told me he doesn't have contact information to call the store number i have the pictures of before when it was superglued and after it was then epoxyed it is more then clear from pictures and looking at the break it was done from the technician and this dealership who do I have to or need to contact to speak to someone to have my vehicle back the same way it was when i dropped it off??
Professional, authentic, knowledgeable,I and accomodating.was very comfortable buying here. This dealership is exceptional
I recently purchased a Hemi Ram from the Jeep dealership and had the pleasure of working with Dave in sales. From start to finish, Dave was outstanding. Dave was knowledgeable, patient, and genuinely helpful. He took the time to walk me through all the features of the truck, answered every question I had (and I had a lot), and never pressured me. He found me exactly what I was looking for and worked with me on the numbers to make the deal make sense. The whole process was smooth, no back and forth games, just straightforward and honest communication. What stood out most was how relaxed and enjoyable the experience felt. Dave clearly knows his stuff when it comes to Ram trucks and went above and beyond to make sure I drove off confident in my purchase. If you’re in the market for a Ram (or any vehicle at this dealership), ask for Dave. He’s the reason I’d happily recommend this dealership to friends
By far the best experience ever! David knew the ins and outs of the Grand Cherokee and taught me everything i needed to know.
Couldn’t be happier with my new Jeep Wrangler and the experience working with Dave. He really took the time to help me find exactly what I wanted and made everything feel easy from beginning to end. You can tell he genuinely cares about his customers and goes the extra mile. Appreciate all the help, Dave!
Had a great experience buying my Jeep from Dave. Super trustworthy, honest, and easy to work with the entire time. He made the process simple and stress free. Highly recommend him if you’re looking for a vehicle. I’ll definitely be sending friends and family his way.
Dave made buying my new ProMaster a great experience from start to finish. Super helpful, easy to work with, and made the whole process smooth with no pressure. I’ll definitely be sending friends and family his way. Thanks again, Dave!
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there..
I received excellent customer service from mechanical services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait time on my part.
The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous.
Ashley was persistent and patient while we did our research. She was able to work out a deal that we are satisfied with. I would recommend Ashley to all interested in a dedicated and helpful sales person.
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there..
I wouldn’t recommend anyone to purchase a vehicle or have service done at Spitzer Brookpark. Terrible customer service
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
Everyone that I dealt with at the dealership for my appointment was very professional and knowledgeable with the issues I had with the scheduling time and it was resolved immediately and to everyone’s satisfaction.
Failed to fix my Jeep even after three appointments and charging me over $2000. Extremely disappointing.
I wouldn’t recommend anyone to purchase a vehicle or have service done at Spitzer Brookpark. Terrible customer service
With no appointment I came in for an oil change. Prompt curious service. Thanks Lisa. Will return.
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity
You receive great customer service at Spitzer motors city in Brookpark, Ohio. The staff is very a knowledgeable about mechanical aspects of all vehicles. Yeah
I received excellent customer service from mechanical services department on an urgent key fob problem on my Jeep. The work was done timely and the work was done 100% okay with the minimal amount of wait time on my part.
I would personally like to thank Kim for her efforts in keeping me a happy customer with Jeep Products, she went above and beyond to ensure the proper repairs were made prior to my vehicle going out of warranty for the specific services needed. .
STILL WAITING for General Manager TONY BLACK to contact me about horrible service dept / sales testdrive experience after several requests. Even spoke with JESSICA at SPITZER HEADQUARTERS in Elyria and still NO CALLBACK! New Request is for ALAN SPITZER and/or ALLISON SPITZER to please call me ASAP.
Ed was very friendly and explained everything very well throughout the whole process, he also showed us how to use all the features in my wife's new jeep.. hes very thorough, he provided a very comfortable car buying experience
They all went out of there way get that truck to us much thanks we drove 3 hours get there
Salesperson was very polite answered all my question Went through the vehicle for me and the sales manager got me where I wanted on my payment. awesome dealership
It was great he took care that he gave me all the in formation I needed. He was clear and very informative.
STILL WAITING for General Manager TONY BLACK to contact me about horrible service dept / sales testdrive experience after several requests. Even spoke with JESSICA at SPITZER HEADQUARTERS in Elyria and still NO CALLBACK! New Request is for ALAN SPITZER and/or ALLISON SPITZER to please call me ASAP.
Ashly Worked hard to find a SUV that fit me. She was very knowledgeable and very helpful
The sales area very good, salesman prepared and knowledgeable. Prep is fair, because when I got my used car, it looked like it was prepped by my grand daughter. Not cleaned up well and missing chip in windshield Service is fair, with 5 times needed to resolve and issue. Wife spent many hours waiting.
Ashley was great at finding the car I've always wanted! She made the process smooth and easy. Im so glad I contacted her first!
Ashley was persistent and patient while we did our research. She was able to work out a deal that we are satisfied with. I would recommend Ashley to all interested in a dedicated and helpful sales person.
STILL WAITING for General Manager TONY BLACK to contact me about horrible service dept / sales testdrive experience after several requests. Even spoke with JESSICA at SPITZER HEADQUARTERS in Elyria and still NO CALLBACK! New Request is for ALAN SPITZER and/or ALLISON SPITZER to please call me ASAP.
It is unfortunate that I have had to resort to this, but I have been unable to get any return phone calls from Paul Wilson following a conversation we had after a service appointment at this dealership. I have now had two separate service experiences at this dealership where I was contacted and informed that my vehicle required repairs costing thousands of dollars. The first time, my vehicle was only slightly out of warranty. I went back and forth with Jeep corporate regarding the issue and was eventually told I would be refunded for the repair. I was never issued a refund and, all communication stopped, and I was unable to get in contact with anyone. I raised this issue with the dealership’s Service Manager during my next service visit and was told they would assist me; however, nothing was ever done. During my second experience of being quoted another repair in the thousands of dollars, I pushed back more firmly and was eventually able to get the cost significantly reduced. When I picked up my vehicle, I spoke with Paul, who took my contact information along with emails related to my first issue and said he would look into everything and follow up with me. I never heard back from him. Every time I called and attempted to speak with him, I was told he was in a meeting and would return my call. Weeks later, I am still waiting. The customer service from this service department is, unfortunately, consistent with my experience with Jeep corporate customer service. I do not recommend bringing your vehicle to this service department unless you are prepared to overpay for repairs.
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there..
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there..
The service department was clean, the employees were nice and professional. Had diesel oil/filter changed, tires rotated. Was done on time with no hidden surprises or fees.
Everyone was nice and my car was done in a short time and if I was confused on something they explained it to me
Ashly Worked hard to find a SUV that fit me. She was very knowledgeable and very helpful
Very easy process! Everyone at the dealership was so nice and the Dealership itself was beautiful.
They listened and worked with me on what I needed for my trade. I was happy with the deal
Good. Tony is excellent and knowledgeable Tony communicates well and helps make a smooth purchase process
It was a little long at end but overall good We were treated very kindly
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there..
I dropped my vehicle off for an oil change and the lady at the desk was very nice and helpful. She took all my info as usual and told me I was ready to go. As I went to leave Sean Mangan came running out YELLING at me and saying why was I leaving he didn't have any info on me. I told him the the lady at the desk had got everything. He told me that did not matter he needed me in his system. He was very rude and I don't know if I will be bringing my vehicle back or buy another vehicle from you after this interaction. I have also felt welcomed and treated very well when doing business with you but this was an awful experience
It was great They got me taken care of quickly and professionally I will return for future needs
The dealership is exceptionally clean and the staff are knowledgeable and very polite and courteous.
They are very good at trying to help you the prices are very high though
Lack of accountability. Unprofessional manager which leads to unprofessional employees. Uncommunicative. Sales dept is great. Service is lacking.
Ariel did his best job at trying to get my work approved through my insurance. He made recommendations and gave pointers while buying my new tires as well. Very informative and very helpful.
I’m truly appreciative and thankful you all go above and beyond to accommodate me. My vehicles are always taken care of within a reasonable time. Everyone’s been hospitable and outgoing. And traveling thirty plus miles from my area, Beachwood, seems all worth wild. Thanks for such a warm reception.
Quick, polite and professional. Got me in and out just as promised. Will be back
Blake, and the management, were very helpful and patient with me throughout the entire buying process. Even when my “dream truck” was sold they continued to look for better options for me. We test drove a total of 3 trucks and at the end of the day I felt like nothing was going to work. I told them a list of things I needed in my perfect truck and they truly did listen. They continued their search of better options and called me the next day with the truck I have now! They were so excited for me to come back and see if I loved it, and of course I did. The team at Spitzer was so helpful during the entire buying process. Blake guided me every step of the way, answered all of my questions, and made sure I left happy. I couldn’t have had a better experience!
Ashley was persistent and patient while we did our research. She was able to work out a deal that we are satisfied with. I would recommend Ashley to all interested in a dedicated and helpful sales person.
Ed was very friendly and explained everything very well throughout the whole process, he also showed us how to use all the features in my wife's new jeep.. hes very thorough, he provided a very comfortable car buying experience
Excellent service, friendly staff, smooth process, and amazing truck selection. Highly recommend this dealership 10/10!
Had a great experience buying my Jeep from Dave. Super trustworthy, honest, and easy to work with the entire time. He made the process simple and stress free. Highly recommend him if you’re looking for a vehicle. I’ll definitely be sending friends and family his way.
Very good, thorough explanations of financing options. Good teaching about the cars technology. My second car from Spitzer.
Salesperson was very polite answered all my question Went through the vehicle for me and the sales manager got me where I wanted on my payment. awesome dealership
Very friendly good sales and service departments the dealership is very clean there service department is efficient
Hi I’m Lisa P Karen Howard was my sales representative I highly recommend her she kind polite and will definitely get you approved than any other dealership or sales representative .
They wee awesome best great did everything they said they would Denise baker was great
Thank you Karen Howard so much for your help purchasing our new Jeep Grand Cherokee.
So i brong my vehicle in to get the recalls tooking care of that went wrong and received a call that a piece was broken trying to do one of the recalls it would be 1600 dollars i can come in and the technician could explain and show me better... I get to the dealership and walked to my vehicle where i was shown my gas tank and the tip of my quick connector for the fuel line snapped and was then told by the technician he tried to superglue it back together everything else came apart fine and was great this snapped when he took it off i took pictures and asked if i could speak to a supervisor and was told he was in a meeting after waiting a hour i asked to speak with the Gm please and was told he was in a meeting ok ill wait after another hour i was told that it was epoxyed and i can see it but not touch it i took another picture and asked for the gm i was told he was not in today i asked can i have his business card please they then told me he doesn't have contact information to call the store number i have the pictures of before when it was superglued and after it was then epoxyed it is more then clear from pictures and looking at the break it was done from the technician and this dealership who do I have to or need to contact to speak to someone to have my vehicle back the same way it was when i dropped it off??
Great dealership so easy to work with! Very kind and a lot of smiles at the dealership
Everyone in the service department were very knowledgeable and friendly. There was a slight problem getting the new tire that I needed. But they promptly took care of me and detailed my car for me at no charge because of the slight delay
Amazing service! Great people! Felt very respected and cared for! I would recommend for your vehicles needs.
I brought my vehicle in in late September October 10th, the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fixed. I don't know how this slipped through the mechanic. The guy in charge at the time told me how the mechanics suck there.And things always were returned, 2 weeks goes by.I call to see what's going on.I can't get through to anybody another week goes by so I finally decide to come in person. The guy's supposed to leave got fired or quit who was in charge of my truck. Nobody knew the truck was there to be looked at again. Now it's November 11th and I still have no word on my truck. The customer service here sucks the mechanics.Obviously don't know what the xxxx they're doing.I would not recommend this and they haven't even tried to make anything bright in this situation
She was awesome with helping me get my dream truck and was so nice/easy to talk too! Thanks Ash!
Dave Adkins was great! Super knowledgeable and made the process smooth and most importantly fast! Ill never buy a car from anyone other than Dave!
Professional, authentic, knowledgeable,I and accomodating.was very comfortable buying here. This dealership is exceptional
The overall process of leasing the new Durango was fantastic. The team was great to work with.
All ways a great experience great people to deal with job done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I will all ways do business with this dealership thank you to all staff of Spitzer motor city
They all went out of there way get that truck to us much thanks we drove 3 hours get there
All ways a great experience great people to deal with job done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I will all ways do business with this dealership thank you to all staff of Spitzer motor city
Ariel did his best job at trying to get my work approved through my insurance. He made recommendations and gave pointers while buying my new tires as well. Very informative and very helpful.
State of the art facility with honest and experienced employees that complete the job correctly and on time
The dealership is newly renovated. Staff has been replaced. Dealt with service rep Sean he’s terrific. Have a great deal of confidence in the work that Spitzer does.
Spitzer Jeep was great to work with and Ashley was great! Ashley made the buying process easy!
Ashley was a pleasure to work with. She understood everything I wanted in a vehicle and was able to find the perfect vehicle to fit my needs. She was so patient and understanding in answering all my crazy questions. My previous vehicle was purchased here at Spitzer Dodge 14 years ago. The bells and whistles my new vehicle has is all new to me and I was clueless about it all. Ashley explained everything to me and helped me set everything up. She helped ease my nerves about the whole buying process. It was emotional having to get another vehicle when my previous vehicle was totalled due to hitting a deer. Now I am looking forward to making new family memories with a new vehicle. Thank you Ashley, I couldn't have asked for a better Salesperson ❣️
Let's face it, buying a new or used car is generally not a fun experience, not the case here. Ashley, Mel and Jesse made the entire process a joy! I walked in, and about three hours later, drove out with a new Grand Cherokee Limited. Love the vehicle, and I would definitely recommend giving them a shot at your business. I don't think you'll be disappointed, very pleasant and friendly people. Oh, and did I mention the store is beautiful!
Dave made buying my new ProMaster a great experience from start to finish. Super helpful, easy to work with, and made the whole process smooth with no pressure. I’ll definitely be sending friends and family his way. Thanks again, Dave!
Easy experience overall and great staff. The entire process was headache free. Would definitely return again.
STILL WAITING for General Manager TONY BLACK to contact me about horrible service dept / sales testdrive experience after several requests. Even spoke with JESSICA at SPITZER HEADQUARTERS in Elyria and still NO CALLBACK! New Request is for ALAN SPITZER and/or ALLISON SPITZER to please call me ASAP.
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
You receive great customer service at Spitzer motors city in Brookpark, Ohio. The staff is very a knowledgeable about mechanical aspects of all vehicles. Yeah
I wouldn’t recommend anyone to purchase a vehicle or have service done at Spitzer Brookpark. Terrible customer service
I would personally like to thank Kim for her efforts in keeping me a happy customer with Jeep Products, she went above and beyond to ensure the proper repairs were made prior to my vehicle going out of warranty for the specific services needed. .
I thank you very much for the efforts you have put into assisting me. You are, without a doubt, an excellent team—both in your interactions with customers and in the quality of the repairs performed on my car.
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there..
Everyone that I dealt with at the dealership for my appointment was very professional and knowledgeable with the issues I had with the scheduling time and it was resolved immediately and to everyone’s satisfaction.
They are very good at trying to help you the prices are very high though
Everyone was very pleasant and professional. Answered all of my questions. The waiting room was very nice.
Ed was very friendly and explained everything very well throughout the whole process, he also showed us how to use all the features in my wife's new jeep.. hes very thorough, he provided a very comfortable car buying experience
Excellent service, friendly staff, smooth process, and amazing truck selection. Highly recommend this dealership 10/10!
Very good, thorough explanations of financing options. Good teaching about the cars technology. My second car from Spitzer.
The dealership was accommodating and willing to work with me. Ed was excellent!! He was very friendly and didn’t pressure me at all
Very good, thorough explanations of financing options. Good teaching about the cars technology. My second car from Spitzer.
Salesperson was very polite answered all my question Went through the vehicle for me and the sales manager got me where I wanted on my payment. awesome dealership
Excellent service, was completed at the exact time he said it would be and brakes are perfect
I’m truly appreciative and thankful you all go above and beyond to accommodate me. My vehicles are always taken care of within a reasonable time. Everyone’s been hospitable and outgoing. And traveling thirty plus miles from my area, Beachwood, seems all worth wild. Thanks for such a warm reception.
My sales team was awesome in getting me into the Truck Í wanted! Great Service and knowledge of my New Truck!
Professional, authentic, knowledgeable,I and accomodating.was very comfortable buying here. This dealership is exceptional
The overall process of leasing the new Durango was fantastic. The team was great to work with.
Very good, thorough explanations of financing options. Good teaching about the cars technology. My second car from Spitzer.
Prompt, good listeners and friendly I had a great experience and will return. For sure
Shannon was awesome and honest. Made us feel comfortable. They worked to stay within our budget
Let's face it, buying a new or used car is generally not a fun experience, not the case here. Ashley, Mel and Jesse made the entire process a joy! I walked in, and about three hours later, drove out with a new Grand Cherokee Limited. Love the vehicle, and I would definitely recommend giving them a shot at your business. I don't think you'll be disappointed, very pleasant and friendly people. Oh, and did I mention the store is beautiful!
I wouldn’t recommend anyone to purchase a vehicle or have service done at Spitzer Brookpark. Terrible customer service
Professional, authentic, knowledgeable,I and accomodating.was very comfortable buying here. This dealership is exceptional
The whole crew were so nice and helpful the moment I went in until I left. Thank you for all your generosity
Great dealership so easy to work with! Very kind and a lot of smiles at the dealership
I brought my vehicle in in late September October 10th, the vehicle was supposedly fixed. I picked up vehicle immediately after pulling out of the lot had to return to the lot. Because the truck was not fixed. I don't know how this slipped through the mechanic. The guy in charge at the time told me how the mechanics suck there.And things always were returned, 2 weeks goes by.I call to see what's going on.I can't get through to anybody another week goes by so I finally decide to come in person. The guy's supposed to leave got fired or quit who was in charge of my truck. Nobody knew the truck was there to be looked at again. Now it's November 11th and I still have no word on my truck. The customer service here sucks the mechanics.Obviously don't know what the xxxx they're doing.I would not recommend this and they haven't even tried to make anything bright in this situation
All ways a great experience great people to deal with job done right appointments made on time I bought many cars another great experience parts department all ways have what I need all around great staff I will all ways do business with this dealership thank you to all staff of Spitzer motor city
Staff I was very pleasant. Service was excellent. Waiting area was comfortable. Will be back
STILL WAITING for General Manager TONY BLACK to contact me about horrible service dept / sales testdrive experience after several requests. Even spoke with JESSICA at SPITZER HEADQUARTERS in Elyria and still NO CALLBACK! New Request is for ALAN SPITZER and/or ALLISON SPITZER to please call me ASAP.
Polite and knowledgeable. Took great care in getting my service done. Friendly. No problems. Answered all questions. Great people to working there..
Great experience. Car was ready when promised. Enjoyed snacks while waiting. Will definitely be back again.
LOVE PANDA BEAR MASCOT almost as much as BRUTUS THE BUCKEYE MASCOT! JUST ONE THING. . . when i purchased my JEEP GLADIATOR in 2024 my salesperson PROMISED to send me an autographed PANDA BEAR POSTER which i STILL HAVE NOT RECEIVED!
Spitzer Jeep was great to work with and Ashley was great! Ashley made the buying process easy!
They all went out of there way get that truck to us much thanks we drove 3 hours get there
So i brong my vehicle in to get the recalls tooking care of that went wrong and received a call that a piece was broken trying to do one of the recalls it would be 1600 dollars i can come in and the technician could explain and show me better... I get to the dealership and walked to my vehicle where i was shown my gas tank and the tip of my quick connector for the fuel line snapped and was then told by the technician he tried to superglue it back together everything else came apart fine and was great this snapped when he took it off i took pictures and asked if i could speak to a supervisor and was told he was in a meeting after waiting a hour i asked to speak with the Gm please and was told he was in a meeting ok ill wait after another hour i was told that it was epoxyed and i can see it but not touch it i took another picture and asked for the gm i was told he was not in today i asked can i have his business card please they then told me he doesn't have contact information to call the store number i have the pictures of before when it was superglued and after it was then epoxyed it is more then clear from pictures and looking at the break it was done from the technician and this dealership who do I have to or need to contact to speak to someone to have my vehicle back the same way it was when i dropped it off??
I had a great experience working with Samy when buying my car. From the moment I walked in, he was professional, knowledgeable, and genuinely helpful without being pushy. He took the time to answer all my questions, explained everything clearly, and made the entire process smooth and stress-free. What really stood out was his honesty and patience. He listened to what I was looking for and helped me find the perfect vehicle within my budget. I truly felt like he cared more about making sure I was happy than just making a sale. If you’re looking for someone who provides excellent customer service and makes car buying easy, I highly recommend asking for Samy. Thanks again for such a positive experience!
My sales team was awesome in getting me into the Truck Í wanted! Great Service and knowledge of my New Truck!
